How to migrate an eCommerce store: step-by-step process, checklist, and best practices
CEO & IT Architect
CEO & IT Architect
eCommerce store migration is one of the most important technology projects in eCommerce. On the one hand, it can open the way to better performance, easier sales management, new features, and more effective customer service. On the other hand, a poorly planned store migration can lead to data loss, SEO drops, integration issues, order errors, or sales downtime.
That is why the key factor is not only choosing a new platform, but also preparing, testing, and implementing the entire process properly. A well-prepared PrestaShop migration plan helps organise data, anticipate risks, plan the team’s work, and move to a new platform safely from a business perspective.
In this article, we explain what store migration looks like step by step, what the most important stages of moving an online store are, what an eCommerce migration checklist should include, and which best practices are worth following before, during, and after migration.
The decision to migrate a store usually comes from specific business or technology problems. The current platform may be too slow, difficult to develop, expensive to maintain, or limited when it comes to integrations with external systems.
Store owners also decide to migrate when they want to grow B2B sales, enter new markets, improve UX, add new payment methods, automate order handling, or connect the store with ERP, PIM, WMS, OMS, marketplaces, or marketing automation tools.
A well-executed store migration can bring many benefits:
Not migrating can also create risk. An old platform that no longer keeps up with business growth often limits sales more than it may seem at first glance. Problems may appear in performance, security, large product catalogue management, data handling, checkout development, or integrations.
In practice, store migration should not be treated only as moving products from one platform to another. It is a good moment to analyse the entire eCommerce ecosystem and decide which processes should be organised, automated, or redesigned from scratch.
A successful store migration starts with a plan. Without one, it is easy to enter a project that grows in scope over time, generates additional costs, and causes problems during the final launch.
The first step is to analyse business needs. You need to answer why the company wants to change platform and what goals the new store should achieve. Is the priority performance, SEO, B2B development, international sales, process automation, integrations, UX, or greater control over technology development?
The second step is choosing the platform. For medium and large stores, a PrestaShop migration plan is often considered, especially when the company needs a flexible open-source solution, strong development potential, and control over integrations.
The next stage is defining the scope of work. You need to decide exactly what will be moved, what will be rebuilt, and what should not be transferred to the new store. Not every module, feature, or process from the old platform should be copied one to one.
An eCommerce migration checklist is very useful during planning. It may include, among other things:
A detailed schedule is important because store migration touches many areas at the same time: technology, SEO, sales, logistics, payments, customer service, and analytics. Each of these areas should have its own tasks, responsible people, and deadlines.
A well-prepared PrestaShop migration plan should also include risks. It is worth defining in advance what may go wrong, who makes decisions in emergency situations, and how quickly the previous version of the store can be restored if a serious problem occurs.
Read also: How to prepare your store for migration.
Technical preparation is a stage that should not be shortened. This is where you can detect problems that, after launch, could cause serious disruptions to sales.
The foundation is data backup. Before migration, you need to secure the database, store files, product images, customer data, order history, payment and delivery settings, module configuration, SEO data, and integration documentation. The backup should not only be created, but also tested in a staging environment.
Another element is compatibility analysis. You need to check whether the new environment meets the technical requirements of the selected platform, whether modules have their equivalents, whether integrations can be recreated or rebuilt, and whether the hosting can handle the planned traffic, product volume, and synchronisation frequency.
For a project based on a PrestaShop migration plan, it is worth checking, among other things:
The test environment is very important. Store migration should not be carried out directly on production. First, a test version should be prepared, where data can be safely imported, modules configured, integrations checked, checkout tested, and errors detected.
Tools such as Google Search Console, Screaming Frog, Google Analytics 4, Google Tag Manager, performance monitoring systems, backup tools, and page speed testing tools can help with technical preparation. In larger projects, API documentation and a precise description of data flows between the store and external systems are also important.
At this stage, it is also worth expanding your own eCommerce migration checklist with technical tasks. It should cover not only backup and data import, but also server configuration, integration tests, performance tests, a redirect map, and an emergency plan.
The stages of moving an online store should be carried out in an organised way. This makes it easier to control risks and respond faster when errors appear.
The new store should be built in a staging environment. This is where the platform, modules, theme, integrations, and data import are configured. The test environment should reflect the future production environment as closely as possible.
At this stage, products, categories, customers, orders, prices, images, attributes, variants, and other data needed in the new store are exported. It is worth checking data quality immediately and marking elements that need improvement.
The first import should be a test import. It allows you to check whether data is mapped correctly, whether products have the correct prices, images, and variants, and whether categories have been properly recreated.
Next, payment methods, delivery methods, taxes, currencies, languages, pricing rules, discounts, modules, and additional features are configured. This is an important stage because even a small configuration error can later affect orders.
Connections with ERP, PIM, WMS, OMS, BaseLinker, marketplaces, courier systems, payment systems, invoicing, and marketing tools need to be checked. Integrations should be tested end to end, from placing an order to handling it in external systems.
Store migration can affect visibility in Google, so you need to prepare a 301 redirect map, check URLs, meta titles, meta descriptions, headings, internal linking, the sitemap, and the robots.txt file.
Before the final switch-over, the entire store needs to be tested. The most important areas are: search, categories, product pages, cart, checkout, payments, delivery methods, transactional emails, invoices, order statuses, and the mobile version.
It is best to plan this for a period with the lowest traffic. Before the switch-over, an up-to-date backup should be created and the team should be ready to monitor the store after launch. After the DNS change, the store should be observed for the first 24–72 hours.
A well-prepared eCommerce migration checklist helps make sure that none of these stages are skipped. It is worth treating it as a practical working tool for the technical team, SEO team, project manager, and people responsible for sales.
In practice, the stages of moving an online store should be divided into actions before migration, actions during migration, and actions after the launch of the new platform. This makes the whole process easier to control.
Launching the new platform does not mean the work is over. The first days after migration are critical because this is when errors that were not detected earlier most often appear.
After migration, the entire purchase process needs to be checked. Users should be able to find a product, add it to the cart, choose a delivery method, pay, and receive the correct order confirmation without any issues. Tests should include different scenarios: guest checkout, purchase from a customer account, different payment methods, different delivery methods, products with variants, discount codes, and orders placed on mobile devices.
It is also worth running performance tests. The store should load category pages, product pages, the cart, and checkout quickly. It is especially important to check how the store performs under higher traffic, with a large number of products, and during intensive synchronisations.
Another area is UX. After migration, it is worth checking whether users understand the store structure, whether the menu is clear, whether the product page answers the most important questions, whether CTAs are clearly visible, and whether the checkout does not contain unnecessary obstacles.
To monitor the store after migration, you can use, among other things:
Checking store functionality after migration should be an ongoing process. Even if the store works correctly on launch day, it is worth observing data over the following days and weeks to detect issues with indexing, conversion, integrations, or user behaviour.
A well-prepared PrestaShop migration plan should also include a post-launch monitoring schedule. This is important because some problems appear only when the store starts handling real customers, real orders, and ongoing synchronisations.
After migration is complete, it is worth implementing several best practices that help stabilise the store and make better use of the potential of the new platform.
The best results come from an approach where store migration does not end on the day the new platform is launched. It is a process that requires monitoring, analysis, and further optimisation.
A well-prepared PrestaShop migration plan should therefore cover not only moving the store itself, but also post-launch activities. This way, the new platform does not merely replace the previous solution, but genuinely supports the development of the entire eCommerce business.
It is also worth returning to the eCommerce migration checklist and adding post-implementation conclusions to it. This gives the company not only a new store, but also better documentation of processes and technology.
Store migration is a project that requires a good plan, technical preparation, and thorough testing. The key areas are not only the stages of moving an online store, but also risk analysis, data protection, SEO protection, integration testing, and post-launch monitoring.
A well-prepared eCommerce migration checklist helps organise the entire process and reduce the risk of errors. It makes it easier to check whether all areas have been covered: data, products, customers, orders, integrations, SEO, performance, UX, and the purchase process.
If you are planning to change platform, prepare a detailed PrestaShop migration plan and treat migration as an opportunity to organise the entire online sales ecosystem.
This way, the new store can not only work better technically, but also support sales, customer service, and further business growth more effectively.